To find an email that is being blocked as SPAM use the following steps. Screenshots are at the bottom. Information You Will Need Login with your username and password. Submit a
Using AV-SPAM Stats to find a missing email. Read More »
To SPAM filter settings for your whole domain use the following steps. Screenshots are at the bottom. Information You Will Need Login with your username and password. Submit a Support Ticket if
Setting Up SPAM Filter Domain Preferences Read More »
The files on this page are only to be used at the direction of CIIC support. We will direct you to this page if necessary. Download the correct file for
Getting Remote Support from CIIC Read More »
Information You Will Need Our servers now support auto configuration for most email clients. Programs like Outlook, Thunderbird, and others along with most mobile phones and devices will query the
Setting Up Your E-Mail in Outlook, Outlook Express or Microsoft Mail Read More »
Information You Will Need Our servers now support auto configuration for most email clients. Programs like Outlook, Thunderbird, and others along with most mobile phones and devices will query the
Setting up your email on an iPhone or iPad Read More »
The iPhone and iPad supports IMAP. IMAP will allow you to view emails and folders from multiple devices and keep all of them in sync. Information You Will Need Follow
How to Enable SMTP Authentication for iPhone/iPad Read More »
Information You Will Need Our servers now support auto configuration for most email clients. Programs like Outlook, Thunderbird, and others along with most mobile phones and devices will query the
Setting up your IMAP email on an Android device Read More »
To set an Out Of Office/Vacation Message auto-reply use the following steps. Screenshots are at the bottom. Information You Will Need Once logged in you will see the Personal Profile
Out Of Office Auto-Reply (Vacation Message) Read More »
If you are having problems where the contents of IMAP folders in Outlook do not sync then please follow the directions below.
Outlook IMAP folders don’t sync automatically Read More »
To set a new email account use the following steps. Screenshots are at the bottom. Information You Will Need Once logged in you will see the User List as shown
Add a new email user account Read More »
One of the most common causes of problems users have when setting up email on a new computer or mobile device is not having all the correct settings in one
What settings do I use to setup my email? Read More »
First you need to have your current email username and password. If you do not have these please contact support. Information You Will Need To change your email password use
How do I change my Email Password? Read More »
