Setting up your email on an iPhone or iPad

The iPhone and iPad supports IMAP. IMAP will allow you to view emails and folders from multiple devices and keep all of them in sync. Follow these steps to create a new IMAP connection to your CIIC email account on an Apple iOS device like the iPad or iPhone: On the iPhone, navigate to Settings.…

Setting up your IMAP email on an Android device

Requirements: Before you start, be sure you have these handy: Your incoming and outgoing server names. Your email address: name@nulldomain.com Your username. Your email password. If you do not have any of the above please call our office at 818-591-7825 or submit a help ticket for assistance. Open E-Mail app on your Android phone. Select…

Out Of Office Auto-Reply

To set an out of office auto-reply use the following steps. Go to https://mail.yourdomain.com/login Login with your email username and password. (The username is NOT your email address. It is the email username for your account) Click on Email on the left side menu. Click the Tab “Basic Settings” if not already in that view.…

Outlook IMAP folders don’t sync automatically

If you are having problems where the contents of IMAP folders in Outlook do not sync then please follow the directions below. Click the “Send / Receive” tab. Click “Send/Receive Groups ▾“. Click “Define Send/Receive Groups“. Choose the IMAP account on the left. Check the “Include the selected account in this group” box. Make sure…

Setting Up SPAM Filter User Preferences

Login to the Personal-Admin webpage on your server by going to: http://www.yourdomain.com/personal Login with your username and password. Submit a Support Ticket if you need any help with your username or password. Once you login you will get into your personal admin area. In addition to the Spam-Killer there are other settings you will find of use…