To set a new email account use the following steps. Screenshots are at the bottom.
Information You Will Need
- Server Control Panel Address (usually https://mail.yourdomain.com/login)
- Site Admin Username
- Site Admin Password
- (contact support if you do not have this information)
Once logged in you will see the User List as shown in the second Screenshot below.
- Login with your site admin username and password.
- Click on the +Add button.
- Configure the settings on the Add New User screen: (Click to enlarge Step 3 image below)
- Full Name: Enter the full name of the user. Please enter any characters except colons. For example, John Doe is a valid entry.
- User Name: Enter the name to be used by the system to identify the user. Please enter no more than 12 characters containing only lowercase alphanumeric characters, periods, hyphens and underscores. The first character must be a letter. For example, john.doe is a valid entry.
- Password: Enter the password to be used by the system to identify this user. The password should be between 8 and 25 characters long. A good password should contain at least 10 characters with a mix of uppercase and lowercase letters as well as numbers and punctuation. It should not spell out any words found in the dictionary. Passwords are case sensitive. You may not use @ or _ within passwords.
- Maximum Allowed Disk Space: Set the disk quota of this user. This is the maximum disk space available to this user for the storage of Web pages, email messages and all other user files. The quota can not be smaller than 1 MB. The default value for new users is set in the User Template. 2GB is usually a good starting number.
- Email Aliases (optional): Enter additional names under which the user will receive email. Enter characters containing only lowercase alphanumeric characters, periods, hyphens and underscores. The default value is the lowercase first and last name of the user separated by a period.
- Remarks (optional): Enter additional information or comments about the user here. We suggest you enter the user’s password here. That way it can be retrieved later. This field is not public. Only the Site Admin can see it so it is secure.
- Click Save to finish.
After a user has been added, the new user is listed in the User List screen.
