Yes, your users can change their email password. They should login to their account control panel at http://www.yourdomain.com/personal After they login they can change their password in the first screen they see. We recommend that after an account has been created each user change their own password so only they know it. This is best…
If Outlook is properly set up to check your email using POP protocol, you should typically not run into the over-quota problem unless mail is not being deleted from the server. Typically, your mail is stored on your local computer and not on the server, which would mean that you can only access it from the…
It is necessary to enable SMTP Authentication (or SMTP Auth) in your email client (the software on your computer that you use to send and receive email) in order to send email through your server. Below are instructions on how to set up SMTP Authentication in several of the most popular email clients. If you…
Important: Our systems require SMTP authentication to send e-mail. This is necessary to keep spammers at bay. The earliest version of Goldmine that is SMTP authentication capable is version 5.7. Earlier versions cannot be used to send e-mail through our systems. Incoming Mail Server = yourdomainame.comOutgoing Mail Server = yourdomainame.com SMTP Authentication (e-mail username) is…
The majority of FTP problems are caused by 3 easy to fix settings. In this article I will go through these items so that you can get FTP working properly. Remote path issues: The default FTP login location on our servers is NOT the public web folder. This is done for security reasons, however it means that…
CIIC Web Site Acceptable Uses Policy. Welcome to CIIC Web Hosting and Design. We are pleased that you chose CIIC’s web hosting service to for your website. If you are unclear or do not agree with the terms and conditions included in the Agreement for CIIC Services or would like to cancel your CIIC account,…
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All mail arriving at our servers from outside will be passed through a set of filters which attempt to classify it as spam or non-spam. You can customize your SPAM setting by following the instructions here. Once the classification has been made, special headers are inserted into the mail message, and the mail is delivered…
This page will show CIIC network server status so you can see if there are currently any problems on your server.
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