What is your refund policy?
If within 30 days after purchasing a web hosting service from us, you are not happy with our service, just let us know in writing within that 30 days. Written requests must be sent by an officer of the Company or the owner of the domain name, and must be emailed or mailed to us (fax and phone requests are not valid). We will then promptly refund your money, less any setup fees, domain name registration or any other fees paid to third-parties.
Note: this refund guarantee does not apply to any web site disconnected for violating our acceptable use policy.
What is your cancellation policy?
To cancel your web site, we must receive a formal request emailed or phoned at least 30 days prior to the start of your next hosting period. The request must include the web site name, billing and contact information, daytime phone, and fax number. In addition, the cancellation request must be sent by an officer of the company or by the owner of the domain name.